As we approach the end of 2023, we are excited about the prospects that 2024 holds, especially in the ever evolving stainless steel market. In these dynamic times, we are proud of the role we play in driving innovation within the stainless steel industry. As a family business, our vision extends across generations, and stainless steel is a key part of our commitment to a sustainable future. We’ve aptly named this commitment “The Lasting Decision” because choosing our products means opting for enduring, low-maintenance and more sustainable solutions.
SSWM’s involvement with Industry Events
We are actively involved with a number of industry associations. This year we participated in a series of industry events as we are committed to fostering collaboration within our sector:
- Bushfire Building Conference, Blue Mountains
- Family Business Association, 25 year celebration, Melbourne
- PacRim Stainless, ASSDA National Conference, Gold Coast
- Bushfire Resilience Inc, Community Bushfire Safety Expo, St Andrews
We place great importance on these events for sharing insights, experiences and forging meaningful connections. As we look ahead to 2024, we are looking forward to increasing our support to industry associations that align with our values and goals.
Improvements for our Customers
In 2023, we’ve embraced a range of exciting improvements:
- New Website: Our revamped website, sswm.com.au, promises a more user-friendly experience.
- New Phone Number: Reach us effortlessly with our 1300 304 316 phone number – just remember stainless steel grades 304 & 316, and you’re all set!
- Enhanced Infrastructure: We’ve expanded our pallet racking to allow for increased range of woven and perforated sheets to cater to our customers’ diverse needs.
- In-House Innovation: With our technical expert, Rod O’Loan, we’re continually developing products to meet the unique demands of our customers and Australia’s challenging environment.
These enhancements position SSWM well to innovate and adapt our products for emerging applications, which we’re excited to unveil in 2024.
Customer Service Review
At SSWM, we take immense pride in the exceptional customer service that our team provides. Your positive feedback fuels our commitment to excellence. Take, for instance, the recent review from Ross Ewings, Stratco, who described us as a “Remarkable Company.” Such feedback motivates us to keep exceeding your expectations.
Celebrating our Dedicated Employees
In the spirit of celebrating our team, we’re pleased to mark significant milestones for two of our dedicated employees:
Sam Bodagh, Supply Chain Manager: 15 years of dedicated service.
Salv Raddino, Storeman & Warehouse Sales Officer: 5 years of committed service.
Holiday Closure Dates
Please note that we will be closed from 12 noon on Friday, December 22, 2023, and will reopen at 8:30 am on Tuesday, January 2, 2024.
Projects & Demand Forecasting
We would like to ensure that our customers are set for next year if you haven’t already been in contact our technical sales team is eager to discuss your projects and demand forecasting.
We’re excited to continue our journey into 2024, working alongside you to make the world more sustainable with stainless steel. Thank you for being a part of our success and growth.
Amanda Greer
Business Development- Co General Manager
