How are SSWM kicking goals too?

Spring has sprung, the football season is almost behind us and we continue to embrace uncharted territory with the ripple effect of the pandemic continuing to be felt. Congratulations to Melbourne and good luck to both the Penrith and Souths NRL teams.

We are thrilled to be receiving another shipment this week. We may still be in lockdown however between Melbourne winning the grand final and shipments arriving- we still have plenty to celebrate!

SSWM shipments ready for unloading.
If painters were essential in lockdown- we would have painted our roller doors! Andrew Greer (Innovator & Director) is a very happy Melbourne supporter.

We are preparing for lockdowns to be a thing of the past and want to plan with you for future needs.

We have also been kicking goals this year
From our strong stock levels and reliable supply chain, to our committed and growing team, we have been able to adapt and support our customers during COVID. Our goals are your goals!  

Salv (Warehouse & Delivery) kicks goals with the despatch of your orders.

Supply Chain Update
We are continuing to work closely with our global suppliers to keep our supply chain strong. We have increased our stock holding in response to upturn in demand to protect you against global shortages. In summary, for our customers:

  • Our extensive stock holding is ready for same day despatch
  • Place your orders to secure stock
  • Update your demand forecasting with us to ensure we can keep our supply chain reliable

Our Team
It is our SSWM team that makes purchasing SSWM products seamless- our team makes it easy with our stock availability and technical service.

  • The SSWM Sale Team listens to our customers and applies their industry knowledge to achieve solutions for our customers.
  • The SSWM Supply Chain & Warehouse Team meet our customer expectations by packing and despatching your orders inline with our speed to market focus.

We are customer focused and a highly responsive business as our team provides speed to market on two fronts:
– Speed to Customer on information (quotes)
– Speed to Customer on supply (same day despatch)

To continue our unparalleled service and meet the demands of the market our team has grown this year with the valuable addition of:

You can learn more about our TEAM here. It is our values that drive and inspire us:

  • Proactive
  • Integrity
  • Accountability
  • Continual improvement
  • Commitment
  • Kindness

We thanked our team for their continued and consistent energy, service and commitment to our customers with Grand Final BBQ packs.

Sam (Supply Chain & Safety) and Salv (Warehouse & Delivery) with their Grand Final BBQ packs.

In response to COVID we have adapted to support our customers:

  • Click & Collect same day service (contactless)
  • Efficient freight network to service the Australian market
  • Samples of our products can be mailed in replacement of show room visits
  • Bushfire Mesh can now be purchased online and videos of samples viewed
  • Data sheets & stock guides are printable with to scale photos
  • Although you cannot visit us in person to experience our showroom and warehouse, we would still love to take you on a tour and we have made this possible with our  Company Profile video. Please watch and enjoy:

We could not be more proud of the SSWM team during this challenging time, who continue to provide our seamless experience and unparalleled customer service, speed to market and technical knowledge.

We would also love your feedback and are always looking at ways to improve our service. Please email your  feedback to Amanda, our Business Development Manager [email protected]

We value your continued business and our team look forward to working with you into the future.

SSWM Team

 

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